Mary Joy Villalino, Billing Specialist

Mary Joy Villalino is a dedicated professional with strong expertise in billing operations, customer service, and quality assurance. Currently working as a Billing Specialist, she ensures accurate and timely invoice processing, compliance with financial regulations, and effective coordination between teams and clients. With over 3 years of customer service experience and 2 years as a project coordinator/administrative assistant, Mary Joy has developed exceptional skills in communication, organization, and process optimization. Her background as a Quality Analyst in intellectual property risk review further sharpened her attention to detail, data analysis, and compliance management. Known for her adaptability and professionalism, Mary Joy is passionate about streamlining financial processes, enhancing accuracy, and delivering excellent client support.